A Smoother Airport Pickup for Your Family
Simple ways to keep your arrival organised, from flight details to luggage and a clear meeting point.
Before you leave home
Keep your flight number, arrival details and hotel address together. Share them with the person arranging your pickup, and save their contact number on your phone.
Plan for your luggage
Count both large suitcases and smaller bags when choosing a vehicle. Mention a folding pushchair or other bulky items in advance so the booking team can advise on space.
Agree on a meeting point
Ask how you will recognise your driver and where to meet after collecting your bags. If your arrival changes, send an update when you are able to do so.
Take your time
Travelling with children or older relatives may mean a slower arrival. Explain your needs when arranging the trip so there is a shared understanding.

